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Guidelines, Standards & By-laws

Canadian Medical Information Guidelines:

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  • High quality, balanced, and up-to-date information about medicines is essential for their safe and effective use in treating patients. Pharmaceutical companies’ Medical Information departments are a leading source for such information and should be viewed as one of the most reliable sources for medical information on their products. The Medical information department is a customer-facing team that helps improve the safe and effective use of a company’s products by providing accurate, fair-balanced, and timely information to healthcare professionals and patients.

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  • Appreciating the need for high standards in the provision of medical information in Canada, a working group within the PVN-MI Network – Canada has developed guidelines, with the intent that pharmaceutical companies across Canada adhere to the spirit of these guidelines as they pertain to the role of medical information.

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2022 Canadian Medical Information Benchmarking Survey

Survey Objectives:

•Find out how often Canadian HCPs and patients/consumers contact pharmaceutical companies in Canada for medical information

•Assess the variety of channels available in Canada for inquiries from HCPs and patients/consumers

•Determine how frequently HCPs access medical information websites in Canada

•Measure how often HCPs and patients/consumers in Canada use the channels available to them

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